·
Patient Relation Services
(PRS).
·
Management Information
Systems (MIS).
·
Human Resources &
Support Services.
·
Materials Management
Department.
·
Finance &
Accounting Department.
·
Facility
Maintenance Department.
·
Marketing Management.
Patient
Relation Services (PRS):
is dedicated to provide highly qualified personnel who are Qualified, Committed,
Competent and Empathic toward all Patients/Customers. We work in close
relation with
medical staff to provide best, professional quality services to our
Patients/Customers within established policy and procedures by utilizing the
available resources. The main aim of the department is to Serve the
Community for a Better Quality of Life in all levels.
Sections in the PRS Department :
-
Admission
/ Approvals Department.
-
Medical
Reports
-
Emergency (ER)
& Casualty Department.
-
Patient
Relation & Registration Department.
-
Out-Patient Dept.
& Appointment Section.
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Management Information Systems (MIS):
is committed to provide the organization with computerized solutions and
statistical reports which will
achieve quality professional patient care.
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Human Resources &
Support Services
Department:
Provide a skilled, motivated and focused workforce that will
improve on quality service to the customer while adding value to
the hospital and employee. Responsibility for the proper
management & administration of its own human resources and
create its own policies & procedures which can run the company
smoothly and orderly. It also aims to work for welfare & well
being for the staff of the company. Responsible
for ensuring that well-defined working policies and procedures
are implemented and correctly followed. Holding the
responsibility for success in recruiting the right person at the
right time rests with Human Resources and in particular with its
ability to meet the deadlines defined in the system.
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Materials Management Department:
is to assure the availability Medical and Non medical Supplies of the proper quality and quantity of
supplies, consistent with our standards of patient care at the most
favorable prices and at minimum expense.
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The
Finance Department: The staff of the department is
Professional, dedicated, qualified to provide related financial services to all the
customers/vendors in a timely manner with courtesy which enhances
the Hospital’s reputation of a Health Care facility of International
standards by using the advanced Accounting Systems available in the Market.
They are devoted to safeguard the financial interests of the Hospital by
working in a professional manner.
Sections in the Finance
Dept :
1.
General Accounting Section.
2.
Collection Section.
3.
Receivables Accounting Section.
4. Patient Accounts Section.
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Facility Maintenance Department:
is dedicated to the efficient maintenance on all utilities/equipment,
Preventive and Corrective Maintenance.
Biomedical engineering section:
Our Ultimate aim is to provide the best, fast, efficient, durable and
safest Medical equipment Maintenance services to benefit the ailing
patient. The diagnostic and the Therapeutic Medical equipment are
maintained towards achieving the ISO standards. The Biomedical Engineers carry out a scheduled Planned
Preventive Maintenance Program by which vital Diagnostic and Therapeutic
equipment are cleaned, checked, calibrated, oiled and repaired if need
be in accordance with the specification laid out by the Manufacturer. Complex Medical equipment such as CT-Scan, Ultrasound equipment, X-ray equipment etc. are maintained by the
Distributor/Agents and are supervised by the Biomedical department. Biomedical
services include arranging, supervising and monitoring of provision of
Life saving Medical Gases to hospital.
Marketing Department: is responsible for
improving, pricing, promoting, creating and managing Green Crescent
Hospital's healthcare services. Also, is responsible for looking after the hospital's
image through proper management of marketing communications by
including monitoring the overall look of Green Crescent Hospital facilities. Furthermore, Marketing
Department is concerned with expanding the hospital's patient/customer
base and monitoring the patient satisfaction level.
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